Privacy Policy

Last updated: 26 October 2026

TATRA LIMITED (“we”, “our” or “us”) operates the Laser Weld and Cut website at https://laserweldandcut.com/.

We are committed to protecting your privacy and handling your personal information securely and responsibly. This policy explains what information we collect, how we use it and your rights.

1. Who We Are

TATRA LIMITED represents ACME in the UK and EU, supplying professional laser welding and cutting equipment for industrial applications.

TATRA LIMITED is the controller responsible for the personal information collected through this website.

Company name: TATRA LIMITED
Company number: 05607812
Registered office: Globe House, Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN, United Kingdom
Email: contacteurope@laserweldandcut.com
Website: https://laserweldandcut.com/

2. Information We Collect

We may collect the following information when you contact us, request a quotation or use our website:

Your name, email address and telephone number.
Your company name and business contact details.
Information about your equipment requirements.
Information you include in enquiries and correspondence.
Quotation, order and transaction details where applicable.
Technical information such as your IP address, browser, device type and operating system.
Information about pages visited, links clicked and interactions with our website or advertisements, subject to your tracking preferences.

You do not have to provide personal information to browse our website. However, we may need certain details to respond to an enquiry, prepare a quotation or fulfil an order.

3. How We Use Your Information

We use personal information to:

Respond to enquiries and provide quotations.
Discuss equipment requirements and arrange demonstrations.
Process orders and provide customer support.
Communicate about our products and services.
Maintain and secure our website.
Understand website usage and measure advertising performance, subject to your tracking preferences.
Maintain business records and meet legal obligations.

We do not sell or rent your personal information.

4. Our Lawful Bases for Processing

Depending on the circumstances, we rely on the following lawful bases:

Contract: Where processing is necessary to enter into or perform a contract with you, including taking steps you request before a purchase.

Legitimate interests: Where necessary to manage business enquiries, communicate with business customers, protect our website and operate our business, provided those interests do not override your rights.

Consent: For advertising tracking and other optional technologies requiring consent, and marketing communications where consent is required.

Legal obligation: Where processing is necessary to meet legal, tax, accounting or regulatory requirements.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing carried out lawfully before you withdrew consent.

5. Google Tag and Meta Pixel

Our website uses Google tagging technology and the Meta Pixel to support website measurement and advertising.

Depending on the tags configured and your consent choices, these technologies may collect information about your device, browser, pages visited and actions taken on the website.

Google tagging technology may be used to measure website activity, assess advertising performance and record actions such as enquiries.

Meta Pixel may be used to measure the effectiveness of Facebook and Instagram advertisements, understand actions taken after viewing an advertisement and create advertising audiences.

Google and Meta may associate information received from our website with other information they hold, in accordance with their own privacy policies and your account settings.

Further information is available at:

6. Cookies and Your Choices

We use cookies and similar technologies to operate the website and, where you agree, support measurement and advertising.

Strictly necessary technologies may operate without consent where required to provide a service you request. Optional analytics and advertising technologies requiring consent are subject to your permission.

You can accept or reject optional tracking through our cookie controls and change your choices using the website’s cookie settings.

You can also manage cookies through your browser. Blocking certain cookies may affect website functionality. Rejecting optional tracking does not prevent you from submitting an enquiry.

Please see our Cookie Policy for further details.

7. Marketing Communications

We may send relevant product or service information where you have consented or where applicable law permits business marketing.

You can unsubscribe using the link in a marketing email or by contacting us.

You have the right to object to the use of your personal information for direct marketing at any time.

We may still send service messages needed to respond to an enquiry or manage an order.

8. Who We Share Information With

Where necessary, we may share relevant information with:

Website hosting, IT and security providers.
Email and business administration providers.
Google and Meta, subject to your tracking preferences.
ACME and relevant equipment suppliers, where needed to answer technical questions, prepare quotations or fulfil orders.
Delivery, installation or support providers where relevant to your purchase.
Professional advisers, regulators or public authorities where required.

We limit sharing to information needed for the relevant purpose. Some recipients process information on our instructions; others, including advertising platforms in some circumstances, may act as independent or joint controllers.

9. International Transfers

Some providers or suppliers may process personal information outside the UK or European Economic Area.

Where this occurs, an appropriate legal transfer mechanism is required, such as an applicable adequacy decision or approved contractual safeguards.

10. How Long We Keep Information

We retain personal information only for as long as needed for the purpose for which it was collected.

Retention depends on the nature of the information, our relationship with you, any ongoing enquiry or order, and applicable legal requirements.

We periodically review information and delete or anonymise it when it is no longer required. Tracking and cookie retention periods depend on the technologies used and are described in our Cookie Policy.

11. Keeping Information Secure

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no website or method of internet transmission can be guaranteed to be completely secure.

12. Your Rights

Depending on the circumstances and applicable data protection law, you may have the right to:

Access your personal information.
Correct inaccurate or incomplete information.
Request deletion of your information.
Restrict processing.
Object to processing based on legitimate interests.
Receive certain information in a portable format.
Withdraw consent where processing relies on consent.

These rights are subject to applicable conditions and exemptions.

To exercise your rights, email contacteurope@laserweldandcut.com.

You may also complain to the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/. If you are in the EU, you may contact your local data protection supervisory authority.

13. Third-Party Websites

Our website may link to external websites. Their operators are responsible for their own privacy practices. Please review their privacy policies before providing personal information.

14. Changes to This Policy

We may update this policy to reflect changes to our business, website or legal requirements. The latest version will appear on this page with an updated date.

15. Contact Us

For questions about this policy or how we handle personal information, contact:

TATRA LIMITED
Company number: 05607812
Globe House, Eclipse Park
Sittingbourne Road
Maidstone, Kent
ME14 3EN
United Kingdom

Email: contacteurope@laserweldandcut.com
Website: https://laserweldandcut.com/